Francesco Milanesio, Executive Creative Director at Triplesense Reply- Italy.
He is passionate about innovative solutions that assist brands to entertain, inspire, inform creating beautiful ideas, contents, products and services.
Since 2016 he’s Executive Creative Director and Ux lead at Triplesense, a Design and Creative Consulting firm that aims to address and improve digital interaction and engagement between people, products and Brands.
Talk
What is Conversational Marketing? Maybe the process of having real-time, one-to-one conversations in order to capture, qualify, and connect with your best leads? It sounds like it. For this reason the designer’s job insn’t to be a storyteller, but to be a storylistener. Because the essence of a conversation is: people listening to each other. But how can we do it with a chatbot?