Francesco Milanesio, Executive Creative Director at Triplesense Reply- Italy.
He is passionate about innovative solutions that assist brands to entertain, inspire, inform creating beautiful ideas, contents, products and services.
Since 2016 he’s Executive Creative Director and Ux lead at Triplesense, a Design and Creative Consulting firm that aims to address and improve digital interaction and engagement between people, products and Brands.
What is Conversational Marketing? Maybe the process of having real-time, one-to-one conversations in order to capture, qualify, and connect with your best leads? It sounds like it. For this reason the designer’s job insn’t to be a storyteller, but to be a storylistener. Because the essence of a conversation is: people listening to each other. But how can we do it with a chatbot?